Use this letter when the council has missed a legal deadline, such as the 6-week decision or the 20-week final plan.
In short
- Check the exact deadline first with our deadline checker.
- Send it to the person handling your child’s case, and copy in the SEN team’s main email.
- Ask for a reply within 5 working days. If nothing changes, make a formal complaint.
Before you send it
- Work out which deadline was missed and the date it fell on.
- Find the name of the person handling your child’s case, if you know it.
- Keep a note of every email and call so far, with dates.
The letter
Subject: Missed legal deadline: EHC [needs assessment / plan / annual review] for [child’s full name], date of birth [date of birth]
Dear [name, or SEN team],
I am writing about my child, [child’s full name], date of birth [date of birth].
[Choose the sentence that fits and delete the others.]
- The council received my request for an EHC needs assessment on [date]. Under regulation 5 of the SEND Regulations 2014, the council should have told me by [date] whether it would assess [child’s name].
- The council received my request for an EHC needs assessment on [date]. Under regulation 13 of the SEND Regulations 2014, the final EHC plan should have been issued by [date], 20 weeks later.
- [Child’s name]’s annual review meeting took place on [date]. Under regulation 20 of the SEND Regulations 2014, the council should have told me its decision by [date], 4 weeks after the meeting.
I have not received this, and I have not been told of any exception that applies.
This delay is affecting [child’s name]. [One or two sentences about the effect, for example missing support, or anxiety about not knowing which school they will go to.]
Please reply by [date, 5 working days from today] to tell me:
- when I will receive [the decision / the final plan]
- the reason for the delay
- the name of the person responsible for [child’s name]’s case
If I do not hear from you by then, I will make a formal complaint and may contact the Local Government and Social Care Ombudsman.
Yours sincerely,
[Your full name]
[Your phone number and email]
What happens next
If you don’t get a useful reply, use our formal complaint letter. Read what to do if the council misses an EHCP deadline for every step, in order.
This is a template, not legal advice. For advice about your situation, contact IPSEA or your local SENDIASS.
